Contact Us
Say hello
We're a small, family-run toy shop, and a real person reads every message. Questions about an order, a toy, a pre-order date, or a bulk buy for a party or classroom — send it over.
info@knickknacktoyshack.com
We answer within one business day, usually faster.
Sending something back? Email us your order number first and we'll reply with return instructions. Details are on our Shipping & Returns page.
Quick answers
- Where's my order? Tracking is in your shipping email. US orders usually arrive in 3 to 6 days after they ship.
- Something wrong with it? Email us a photo and your order number and we'll make it right.
- Buying for a party, school or event? Ask about our Buy the Case pricing.
Or use the form below.